Privacy Policy:

Business Name: My Galaxy Store
Email: support@mygalaxystore.com

At My Galaxy Store, we value your privacy and are committed to protecting your personal information.

By using our Services, your consent to the practices described in this Privacy Policy.

1. Information We Collect

• Personal details like name, email, phone, and address.

• Payment details for processing orders.

• Usage data to improve our website and services.

2. How We Use Your Information

• To process orders and deliver products.
• To improve our website and customer experience.
• To communicate offers and updates.
• To comply with legal obligations.

3. Sharing of Information

• We do not share your personal information.

4. Data Security

• We use secure SSL servers and encryption to protect your information.

Your Rights

You have the right to access, update, or delete your personal data and opt out of marketing communications.

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Shipping & Delivery Policy:

At My Galaxy Store, we aim to deliver your orders quickly and safely. This policy explains how we handle order processing, shipping, and delivery timelines.

1. Shipping Coverage

• We currently deliver across India only

2. Delivery Timelines

• Orders are processed within 1-3 business days.

• Domestic delivery: 4-7 business days.

3. Shipping Charges

• Shipping fees will be displayed during checkout.

• Free shipping may be offered on selected products.

4. Tracking Orders

• Once your order is shipped, tracking details will be shared via email.

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Return and Refund Policy:

At My Galaxy Store, we want you to be satisfied with your purchase. This policy outlines our guidelines for returns, refunds, and cancellations.

1. Returns

• Returns are accepted within 7 days of delivery.
• Products must be unused, in original packaging, and with proof of purchase.

2. Refunds

• Refunds are processed once the returned item is inspected and approved.
• Refunds will be issued to the original payment method within 7-10 business days.

3. Non-Returnable Items

• Digital products, downloadable content, and items marked ‘Final Sale’ cannot be returned.

4. Cancellations

• Orders can be canceled before they are shipped.
• Once shipped, cancellation requests cannot be processed.

5. Contact Us

For return and refund inquiries, contact us at:
Email: support@mygalaxystore.com